Privacy Policy

Introduction

nexuno B.V. ("nexuno", "we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nexuno.world or use our investment services. We are the data controller for the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data Collection

The data we collect includes personal information that you voluntarily provide to us when you register for our services, express interest in obtaining information about us or our services, or otherwise contact us. This may include:

• Name and contact information (email address, postal address, telephone number)
• Financial information relevant to investment services
• Investment objectives and risk tolerance information
• Identity verification documents as required by regulatory compliance
• Communication preferences and marketing consent
• Technical data including IP address, browser type, and device information

How We Use Your Information

We use the information we collect in various ways, including how we use your information for the following purposes:

• To provide, operate, and maintain our investment services
• To process transactions and manage your investment portfolio
• To comply with legal and regulatory requirements
• To communicate with you about our services and respond to your enquiries
• To improve our website and services through analytics and user feedback
• To send you marketing communications (with your consent where required)
• To protect against fraud and unauthorised access
• To fulfil our contractual obligations and enforce our terms of service

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

Under the GDPR, we process your personal data based on the following legal grounds:

• Contract: To perform our investment services and fulfil our contractual obligations
• Legal obligation: To comply with regulatory requirements in the financial services sector
• Legitimate interests: To improve our services, prevent fraud, and conduct business operations
• Consent: For marketing communications and non-essential cookies (where applicable)

Data Sharing and Disclosure

We may share your personal information in the following situations:

• With regulatory authorities as required by law
• With trusted service providers who assist in delivering our services
• With professional advisers such as lawyers, accountants, and auditors
• In connection with a business transfer, merger, or acquisition
• To protect our rights, property, or safety, or that of others
• With your explicit consent for specific purposes

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including regulatory compliance requirements. Investment services records are typically retained for a minimum of seven years after the end of our business relationship, as required by Dutch financial regulations. Marketing data is retained until you withdraw consent or we determine it is no longer necessary for our legitimate business interests.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data (subject to legal obligations)
• Right to restrict processing: Request limitation of how we process your data
• Right to data portability: Request transfer of your data to another service provider
• Right to object: Object to processing based on legitimate interests or for marketing purposes
• Right to withdraw consent: Withdraw consent for processing where applicable

To exercise any of these rights, please contact us using the details provided below.

International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions by the European Commission or standard contractual clauses approved by the European Commission.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Supervisory Authority

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Acknowledgement

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.